Privacy Policy
Last updated: 17-07-2025
At Finatic, your privacy isn’t just protected—it’s respected.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website www.finatic.co.za, WhatsApp services, campaigns, and related platforms. By engaging with us, you agree to the practices described below.
📘 1. Information We Collect
We may collect and process the following types of information:
- Personal details (e.g. name, email address, phone number)
- ID numbers and financial details (where required)
- Website usage data through cookies and analytics
- Information voluntarily submitted via opt-in forms, WhatsApp bots, or survey tools
- Your Credit Bureau information
🛠️ 2. How We Use Your Information
We use your information to:
- Provide services, insights, and product offerings
- Facilitate lead generation, personalization, and remarketing
- Improve user experience and campaign performance
- Fulfill compliance, verification, and reporting obligations
We will never sell or rent your personal data to third parties.
🤝 3. Sharing of Information
Your information may be shared with trusted partners or service providers who help us operate our platforms and deliver our services. These parties are contractually obligated to keep your data safe and only use it in accordance with this policy.
We may also share data where required by law or in response to lawful requests from public authorities.
- Data Protection & Security
We implement a range of security measures to keep your information protected, including:
- SSL encryption
- Restricted access protocols
- Ongoing monitoring and audits While we take security seriously, no method of transmission is 100% secure. We encourage users to protect their own login credentials and exercise caution online.
- POPIA Compliance
As a South African brand, we comply with the Protection of Personal Information Act (POPIA) and ensure lawful collection, processing, and storage of personal data.
You have the right to:
- Request access to your data
- Correct or delete personal information
- Opt out of marketing communications
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and highlighted if significant. Please check back periodically to stay informed.
7. Meta (Facebook) Tools and Advertising
We use Meta (Facebook) tools, including the Facebook Pixel and the Conversions API, to better understand how users interact with our website and to deliver more relevant advertisements on Meta platforms such as Facebook and Instagram.
These tools allow us to:
Measure the effectiveness of our advertising campaigns;
Understand actions visitors take on our website (e.g., page visits, form submissions);
Serve personalized ads based on user interactions with our site.
These tools may collect information such as your IP address, browser type, pages visited, and actions taken on our website. This data may be shared with Meta in accordance with Meta’s Data Policy.
We do not share personally identifiable information (PII) with Meta without proper legal basis. Where required, we hash user data (such as email addresses) before transmitting it to Meta using secure methods like the Conversions API, in accordance with Meta’s guidelines.
By using this website, you consent to the processing of data about you by Meta in the manner and for the purposes set out above. You can control how Meta uses your data for advertising by visiting your Facebook Ad Preferences or reviewing Meta’s privacy controls.
We also use cookies and similar technologies to collect and store data. You can manage or withdraw your consent to the use of such technologies at any time via our cookie consent banner.
📬 8. Contact Us
If you have any questions, complaints, or requests regarding your personal data, you can reach us at:
📧 Email: info@finatic.co.za
🌍 Website: www.finatic.co.za